by Pio Macangga | Apr 17, 2024 | Uncategorized
In every aspect of leadership training, from customer experience to team dynamics, effective communication emerges as a pivotal challenge. At the INSIDE View, we’ve refined techniques to address this through our award-winning Leadership Experience Excellence program...
by Pio Macangga | Feb 24, 2024 | Uncategorized
In the ever-evolving world of sales, the transition from traditional tactics to innovative strategies has never been more critical. As we step into 2024, it’s clear that the old playbook—while foundational—no longer aligns with the dynamic and diverse market we...
by Crystal D'Cunha | Mar 12, 2021 | Inspiration, Training, Uncategorized
One year later, we, like you and so many of our friends and colleagues, have learned to be grateful for what we have, for our health and those we love. We have learned to listen, be present, be resilient, courageous, and forward-thinking! 12 months ago… I...
by Crystal D'Cunha | Mar 1, 2021 | Coaching, Inspiration, Uncategorized
When was the last time you truly complimented a team member? A compliment goes a long way, and in today’s virtual world, where we haven’t had the opportunity to share a high five, hug, handshake, or even share a smile in some cases, we need to get...
by Crystal D'Cunha | Nov 2, 2020 | Uncategorized
There is no doubt that companies that have a diverse, inclusive and equitable culture outshine and outperform their competition. Diversity gives these companies a competitive edge. Here are three reasons why: 70 % of diverse organizations are better positioned to...
by Crystal D'Cunha | Apr 3, 2018 | Uncategorized
FACT: 80% of CEO’s say they deliver “superior” customer service, yet only 8% of their customers agree. FACT: Only 4% of unhappy consumers actually complain about their negative experiences. That means 96% will not complain, they just...
