Coaching

Learn how to empower your
employees and execute strategy
through coaching sessions.

BE INSPIRED TO INSPIRE

Executing the Plan is Where the Magic Happens!

Crystal in yellow jacket

We see 100x increase in ROI after initial investment in our Coaching program.

What are you waiting for? With our Coaching program, we will work together long-term to determine how to best implement customer experience opportunities at your business. Think of this as the mentorship opportunity of a lifetime!

Together we will bring excellence to your organization to IGNITE leaders, EXCITE employees, and DELIGHT customers.

COACHING

Why The INSIDE View?

529% ROI on initial professional coaching investment

Not every program is meant for every business. That’s where CX Consulting comes into play! We equip you with the tools and techniques you need to design your Customer Experience Strategy. It’s all about implementation and execution.

86% Increase in employee productivity

Through design thinking, emotional intelligence, strategic planning, and our 7 steps to CX Excellence, you’ll be able to see clear moments of truth in your customer’s journey.

46% of employees say they crave coaching from their manager

This design approach gives you the ability to craft and curate an experience that is meaningful, memorable, and delightful every time!

TOPICS

Coaching Experiences

Customer Experience

CX Consulting

Business Growth

Executive Coaching

Customer Experience

CX Analysis

Customer Experience

CX Forum

Start Your Journey With Us!

Are you ready to elevate yourself and your business? Get in touch!

RESOURCES

Check out our free resources

Shaping the Leadership Landscape

Award-winning executive and globally acclaimed speaker

Shaping the Leadership Landscape

Award-winning executive and globally acclaimed speaker

TESTIMONIALS

What people are saying

Crystal came to speak at The Burlington Networking Group (BNG) this March on how to WIN and KEEP customers through Employee & Customer Experience. She gave us a taste of her vast knowledge on this topic and provided additional tools and resources to ignite us to be better leaders and provide positive customer experiences. 

Salma Burney

Operations & Team Support, Guelph Royals

Crystal for taking the time to custom tailor the training workshop to the specific needs of our company. The customized presentation coupled with your enthusiasm and passion for great customer experience is infectious and provided an amazing experience for our management team. We look forward to a successful partnership.

Corey Sparkman

HOCO “Fun by the Falls”

Frequently Asked Questions

Is coaching available to teams of all sizes?

Whether your team is 2 people or 200 people, The INSIDE View is here for you. Our organization has experience working with institutions of all scopes and sizes.

Can I add coaching to another offering (certificate courses, workshops, speaking)?

Coaching services can be bundled with any of our other offerings. Many groups find coaching a beneficial add-on to help implement, track, and guide learnings from our courses.

Don’t know where to start? Contact us!