Ignite. Excite. Delight.
Empowering audiences worldwide to design memorable experiences, elevate team engagement, and cultivate thriving cultures. Whether you’re planning a keynote, workshop, team-building session, panel, or media interview, Crystal delivers dynamic, actionable insights that inspire audiences to drive change.
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
CX LEADER OF THE YEAR
Meet Crystal D’Cunha
Crystal D’Cunha is a globally recognized Customer and Employee Experience thought leader, award-winning speaker, and dynamic force in CX, EX, DEI, and Leadership. As CEO of The INSIDE View Inc., Crystal equips organizations with powerful frameworks like ELEVATE and SPARK to help leaders and teams drive meaningful change. She has delivered keynotes, workshops, and panels for companies across finance, healthcare, hospitality, construction, technology, retail, and non-profit.
With certifications from the Disney Institute and as a Fascinate Certified Advisor by Sally Hogshead, Crystal brings a science-backed approach to leadership and engagement, ensuring every session delivers results. Her work has inspired global audiences in Canada, the USA, Europe, Africa, and India.
CX LEADER OF THE YEAR
Meet Crystal D’Cunha
Crystal D’Cunha is a globally recognized Customer and Employee Experience thought leader, award-winning speaker, and dynamic force in CX, EX, DEI, and Leadership. As CEO of The INSIDE View Inc., Crystal equips organizations with powerful frameworks like ELEVATE and SPARK to help leaders and teams drive meaningful change. She has delivered keynotes, workshops, and panels for companies across finance, healthcare, hospitality, construction, technology, retail, and non-profit.
With certifications from the Disney Institute and as a Fascinate Certified Advisor by Sally Hogshead, Crystal brings a science-backed approach to leadership and engagement, ensuring every session delivers results. Her work has inspired global audiences in Canada, the USA, Europe, Africa, and India.
Why Book Crystal?
When you work with Crystal, you’re not just booking a speaker—you’re partnering with an experience architect who tailors every session to support your event’s goals. Crystal’s expertise spans keynotes, interactive workshops, team-building sessions, panel moderations, TV interviews, podcast guest spots, emceeing, and more.
Her approach combines entertainment, education, and engagement to ensure that every audience leaves with practical tools and new perspectives that drive real transformation. Crystal’s impact has been felt by Fortune 500 companies, associations, chambers of commerce, women’s conferences, and industry events across the globe.
Offerings at a Glance:
- Keynote Speaker – Energize audiences with high-impact insights
- Workshop Facilitator – Equip teams with actionable strategies
- Team Building Expert – Strengthen team cohesion and productivity
- Panel Moderator – Facilitate dynamic discussions with industry leaders
- Television & Podcast Guest – Deliver valuable expertise to audiences everywhere
- Emcee – Guide your event with professionalism, humor, and energy
EXPERIENCES
Speaking Topics
Crystal is renowned for her ability to make complex topics relevant, memorable, and actionable. Her sessions offer practical tools across Customer Experience (CX), Employee Experience (EX), Diversity, Equity, and Inclusion (DEI), Leadership, and Women in Business.
Customer Experience
Getting Ahead of the CX Curve
Diversity & Inclusion
Ladies…Let’s Break the Rules
Customer Experience
X-FACTOR = EXTRA: Engineering Xperiences Takes Real Action
Business Growth
3 Steps to achieving OUTSTANDING BUSINESS GROWTH in 12 months!
Customer Experience
Customer Experience (CX) by default or design
Customer Experience
How to WIN and KEEP customers who are loyal for life!
Business Growth
Top 5 Employee Engagement Strategies you can implement NOW!
Diversity & Inclusion
How Diversity & Inclusion drives Customer Experience (CX) Excellence!
EXPERIENCES
Speaking Topics
Crystal is renowned for her ability to make complex topics relevant, memorable, and actionable. Her sessions offer practical tools across Customer Experience (CX), Employee Experience (EX), Diversity, Equity, and Inclusion (DEI), Leadership, and Women in Business.
Customer Experience
Getting Ahead of the CX Curve
Diversity & Inclusion
Ladies…Let’s Break the Rules
Customer Experience
X-FACTOR = EXTRA: Engineering Xperiences Takes Real Action
Business Growth
3 Steps to achieving OUTSTANDING BUSINESS GROWTH in 12 months!
Customer Experience
Customer Experience (CX) by default or design
Customer Experience
How to WIN and KEEP customers who are loyal for life!
Business Growth
Top 5 Employee Engagement Strategies you can implement NOW!
Diversity & Inclusion
How Diversity & Inclusion drives Customer Experience (CX) Excellence!
SPEAKING
Why Crystal D’Cunha?
Increase employee engagement by 84%
Look no further – whether you’re looking for a Keynote Speaker, an Event Emcee, a Podcast Guest, Live on IGTV, Online Conference Participant, or Summit Speaker, Crystal has done it all and is guaranteed to ignite employee engagement!
Captivate your audience and ensure 74% retention
Investing in employee engagement pays off. An inspirational speaker event shows your employees you care and builds excitement within your team that is sure to carry over to their daily responsibilities. Who would leave an organization that puts employees first?
64% of attendees easily implement new learnings
From design thinking and emotional intelligence to strategic planning and leadership excellence, our customizable speaking events can be curated to meet your organization’s needs and create meaningful and actionable learnings for all attendees.
Industries Served
Crystal’s insights resonate across a wide range of industries, including:
Healthcare
Technology
Retail
Non-Profit
Government
Finance
Construction
Hospitality
Education
Healthcare
Technology
Retail
Non-Profit
Government
Finance
Construction
Hospitality
Education
Whether for leadership conferences, team-building retreats, or industry summits, Crystal’s approach meets the diverse needs of each sector, ensuring every message is impactful and relevant.
Whether for leadership conferences, team-building retreats, or industry summits, Crystal’s approach meets the diverse needs of each sector, ensuring every message is impactful and relevant.
DOWNLOADS
Learn more about Crystal
Click here for access to:
High-Quality Speaker Photos
Editable Speaker Bio Template
Customized Topic Introduction Scripts
We would be delighted to work with you on your upcoming event. You are welcome to download the Crystals Speaker Kit and Request a proposal!
DOWNLOADS
Learn more about Crystal
Click here for access to:
High-Quality Speaker Photos
Editable Speaker Bio Template
Customized Topic Introduction Scripts
We would be delighted to work with you on your upcoming event. You are welcome to download the Crystals Speaker Kit and Request a proposal!
TESTIMONIALS
What People Are Saying
Crystal has earned the trust of top organizations and media outlets globally. Her clients consistently praise her for her engaging style, actionable insights, and the lasting impact she brings to their teams.
Crystal’s keynote inspired our team to think differently about our perspective. She challenges us to recognize our bias, and she does so while respecting the position we hold as leaders. She used great examples and stories that resonated with us all. Her energy and insights captivated us from start to finish with her ability to engage us right into the story; thank you Crystal.
Kris Newton
Ontario Association of Fire Chiefs
Crystal’s workshop redefined our approach to understanding the way we fascinate as leaders. It allowed us to respect one another for our unique strengths. Her energy was dynamic – She’s a game-changer.
Jessica Stocks
The Coca-Cola Company
Listen Up – Top 10 Business Podcast
TV & YouTube Guest Appearances
For Media Appearances and Interviews
As a recognized authority in Customer Experience, Employee Engagement, and Diversity & Inclusion, Crystal brings relevant, timely insights for media audiences looking to learn about today’s most pressing business challenges. Crystal is available for:
TV Interviews
Podcast Guest Spots
Instagram LinkedIn and Social Media Appearences
Morning Show Appearances
YouTube Features
Sample Topics for Media Segments Include:
“How to Drive Customer Loyalty in Today’s Competitive Market”
“The Role of DEI in Business Success”
“Women in Leadership: Inspiring Confidence and Performance”
Download Free Speaker’s Kit
RESOURCES
Check Out Our Free Resources
Frequently Asked Questions
I’m interested in having Crystal speak at my organization. Where can I find a proposal package to show my executive leadership team?
Download our speaker’s package and share it with your decision-making team members. We also offer consultation calls, where we meet with your executive team to create a proposal plan specifically for your team.
Where can I learn more about Crystal?
Download Crystal’s bio and share it with your decision-making team members. Book a free consultation to experience Crystal’s magic!
Can speaking engagements be customized to meet my organization's unique needs?
Yes, we can customize speaking engagements for your unique group or event. Bring this up during your consultation call, and we can discuss which speaking topics you would like covered during your session.
