DEI Accelerator
Unleash Your Organization’s Infinite Potential!
Attention Executive Leaders: This training is exclusively designed for those who are nervous about making mistakes regarding DEI or, perhaps you might think that your organization doesn’t have a DEI problem. If you are facing challenges like staff shortages, retention struggles, dwindling sales, and reduced efficiency, productivity, and profitability, this is your chance to revitalize your organization’s vital signs through the power of Diversity, Equity, and Inclusion!
To support continued education on Diversity, Equity, and Inclusion, the INSIDE View Proudly Presents:
DEI Accelerator: Unleash Your Organization’s Infinite Potential!
Wouldn’t it be great if you could…
IGNITE leaders and align your organizational culture with the changing world
EXCITE employees and attract top talent through an exceptional culture
DELIGHT customers through every interaction on their journey
Crystal D’Cunha
Your Guide: Crystal D’Cunha, Amazon Best-Selling Author and Award-Winning Facilitator, is here to help you eliminate the fear surrounding DEI in this 3-hour highly interactive, safe space. Witness firsthand how Crystal creates a dynamic virtual learning environment, making a typically difficult topic engaging and approachable. She understands the fear many individuals have when it comes to DEI and will lead you on a transformative journey.
Are You Afraid to Make Mistakes in DEI? You Are Not Alone!
Join Crystal as she breaks down the barriers, equipping you with tactical techniques and inspiring a new way of thinking that is incredibly Diverse, Equitable, and Inclusive. You will leave this training feeling refreshed and confident, ready to put DEI principles into practice within your work environment.
Ready to get learning?
Register for the course now!
Course Details
Time Commitment
- 4 Hours
Course Format
- Live
- Virtual
- Interactive
OBJECTIVES
Course Modules
Throughout the training, Crystal will share eye-opening DEI statistics relevant to each module, emphasizing the immense impact DEI can have on organizational success.
Module 1: DEI Terminology Unraveled
Discover the power of language and its role in fostering an inclusive atmosphere where every individual feels valued.
72% of employees believe their company should provide DEI training.
Module 2: Bias Awareness and Bias Busting
Challenge biases that hinder decision-making and learn strategies to create a fairer, more objective workplace.
Organizations with diverse leadership are 70% more likely to capture new markets.
Module 3: Positive Impact: A Diverse, Inclusive, and Equitable Culture
Explore the countless benefits of cultivating a culture that embraces diversity, equity, and inclusion.
Inclusive teams make better business decisions up to 87% of the time.
Module 4: We will share the SPARK method
In this dynamic training, Crystal will walk you through each element of the SPARK method, empowering you to create a highly inclusive DEI culture within your organization.
S – Strive for Understanding: Uncover the vital importance of continuous education and awareness around DEI terminology and concepts. Learn how to create a foundation where your team shares a common understanding, facilitating open and productive DEI discussions.
P – Promote Bias Awareness: Address unconscious biases head-on by fostering a culture of recognition and accountability. Discover strategies to promote bias awareness and cultivate a more equitable and inclusive decision-making process.
A – Amplify Inclusive Practices: Unearth successful inclusive initiatives and practices already at work within your organization. Explore how to amplify and integrate these practices throughout your company, nurturing a thriving culture of inclusion.
R – Revolutionize Decision-Making: Redefine your decision-making processes to ensure they are fair, objective, and free from biases. Crystal will guide you on implementing revolutionary strategies to build a level playing field for all team members.
K – Knock Down Barriers: Create a safe and open environment where DEI conversations can flourish. Empower your team to communicate openly, fostering a culture of trust and collaboration.
Join our INSIDERS Club today and unlock preferred pricing and 12 tangible ways to action an inclusive culture in 12 months
What’s Included
3-hour Interactive Live Virtual Training:
Professionally facilitated with a downloadable workbook and a globally recognized certificate of completion. (Valued at $3500)
18 Months Access to INSIDE View DEI virtual Learning Modules:
Continue your learning journey with exclusive access to our comprehensive DEI resources beyond the live training. (Valued at $1500)
Clear Blueprint for Your Business Goals:
Receive a personalized roadmap to integrate DEI seamlessly into your organizational objectives. (Valued at $500)
30-Minute Strategy Call with Crystal:
Get one-on-one guidance and insights from a DEI expert. (Valued at $250)
For only $2499
Seize This Opportunity!
Unlock the potential of your organization with our DEI Training and thrive in today’s diverse and competitive business landscape. Crystal D’Cunha will guide you toward a brighter, more profitable, highly productive, and inclusive future for your organization.
Reserve your spot now to secure early-bird access and equip your organization with the transformative power of DEI!
Together, let’s pave the way for a future where diversity thrives, biases are managed, and your organization’s success knows no bounds. Your journey to a stronger, more prosperous future begins here!
Reg. $2499
(Group Pricing is available. Canadian organizations may qualify for government funding. Book a call and let’s discuss the details)
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LEADERS LISTEN UP PODCAST
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TESTIMONIALS
What people are saying
Crystal provided interactive workshops that had the participants engaged and sharing their experiences. Best of all, they were able to connect and learn from each other.
Michael Warchala
Small Business Consultant, City of Niagara Falls Small Business Enterprise Centre
Crystal’s integrity and open-mindedness in this line of work are refreshing and you will find she will be a trustworthy partner that you can count on.
Almira Cuizon
VP Operations, Roots Canada
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Interested in learning more?
Book a discovery call
RESOURCES
Check out our free resources
Want to explore more courses?
Leadership Experience Excellence
We teach leaders how to increase employee engagement and retention by 86% in 6 months by cultivating a culture of success from the inside out.
Customer Service Excellence
We help fast-growing businesses 3 times their capacity in just 12 months. Focus your team and efficiently solve customer challenges, attract the right employees, and retain customers’ long-term loyalty.
Customer Journey Mapping
Gain an expert understanding of critical moments that impact your business and customer experience. Maximize retention, referrals, and reviews.
Don’t know where to start? Contact us!
Frequently Asked Questions
What exactly is Customer Journey Mapping, and why does it matter for my business?
Customer Journey Mapping is a proven framework that helps you understand and improve every touchpoint your customers experience with your brand. It uncovers hidden opportunities for loyalty, referrals, upsells, and retention — the things that drive real growth.
Who is this certification for?
This program is designed for business leaders, customer experience professionals, HR leaders, marketing and sales teams, and entrepreneurs who want to transform the way they lead, serve, and grow. Whether you’re in e-commerce, retail, healthcare, finance, home building o trades — if customers matter to your business, this is for you.
Do I need prior CX/EX experience?
No prior experience is required. We’ll give you the tools, templates, and coaching you need to succeed. Beginners will learn the foundations, and seasoned professionals will take their skills to the next level.
What do I get when I register?
- 2 full days of live, interactive training
- Physical and digital certificate of completion
- Access to our exclusive CX/EX community
- A complete Customer Journey Mapping toolkit
- Recordings and materials you can revisit anytime
Will the sessions be recorded?
Yes! While we encourage live participation for the best learning and networking, you’ll also receive access to recordings and materials to revisit whenever you need.
Is this an accredited certification?
Yes, this certification is recognized globally and backed by The INSIDE View an award-winning Training and development firm.
How much does it cost, and do you offer payment options?
The standard registration fee is $2,597, but we’re currently offering an early bird special of 50% off if you register by September 15th. Payment plans may be available — contact us for details.
What if I can’t attend live?
We certainly encourage LIVE Participation as much of the content is doing and that requires group work and discussion, However, if you are unable to attend, you’ll still receive recordings and assessments along with materials, and certificate of completion once assessments have been completed, Plus, you’ll be part of the private community where you can engage, ask questions, and learn from others.
How interactive is the training?
This is not a boring lecture. You’ll work through live exercises, map real-world journeys, and get personalized feedback. You’ll walk away with a practical map you can use immediately in your organization.
What’s the ROI of this program?
According to PwC, 86% of customers are willing to pay more for great experiences — yet most businesses don’t know what their current experience even is. This certification helps you identify and design experiences that boost loyalty, referrals, and revenue. Many participants see a return within a few weeks or months.