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Leaders Listen Up Podcast

Leaders Listen Up hosts inspiring conversations that ignite business leaders, so they can excite their employees and together delight their customers! Leaders get an INSIDE view on employee experience and how to cultivate a culture of success within their business. By equipping leaders with new tools, and creative techniques they are able to design epic customer and employee experiences; allowing them to drive loyalty, retention, sales and deliver award winning service in any size business! Business leaders know customer and employee experience matters but struggle with understanding and implementing customer journey best practices and feel frustrated that their countless hours of hard work isn’t resulting in high customer satisfaction, retention, and loyalty. When that happens, it’s time to take a deep look at how we lead, and how we cultivate a culture of success with raving fans from the inside out! Customer Experience design challenges often stem from internal hiccups with leadership and staff training and development, as well as communication barrier, and understanding the tactical steps to take to be an industry leader so they can conquer the competition and be customer obsessed at every level of your organization! That’s why award-winning customer experience expert, International Keynote speaker, experience design thought leader, and life-long learner Crystal D’Cunha and her global network of friends and colleagues in business will share over 3 decades of insights and interviews to inspire business transformation. It’s time to ignite leadership and watch the employee experience transformation, excite employees to nurture “the effortless experience,” and delight with the ultimate customer experience. Get in touch: (289) 969-VIEW(8439) [email protected]

Podcasts & Webinars

CX Insider Podcast

How to Achieve Customer Experience Excellence in 7 Steps, With Crystal D’Cunha

Freedomology with Julie A. Christiansen

Season TWO, Episode One: Uplevel Your Customer Experience with Crystal D’Cunha

Meghan Walker

Episode 239 – Business: Diversity is More Than a Mission Statement; It is an Integral Part of Creating Epic Customer Experiences, with Crystal D’Cunha

Rare Birds

Podcast Episode 77 with Crystal in Canada. Why You Should Focus on the Customer Experience

Fabulous Fempreneurship

How To Get And Keep Your Customers Loyal For Life

DIVERSITY & INCLUSION CONVERSATION

Diversity and Inclusion are important topics for not just right now, but as an ongoing intentional priority for workplaces, training spaces, and all of our communications and social media posts.