Workshops
Drive extraordinary change in your
organization, improve efficiencies
and increase revenue.
WORKSHOPS
Why Workshops?
84% of companies that focus on customer experience report an increase in their revenue.
86% of customers are willing to pay more for an excellent experience!
Through the Canada Ontario Job Grant, you can receive up to 80% of the cost of the course covered!
We offer engaging and interactive training sessions with tools and techniques to ensure participation and productivity everytime.
OFFERINGS
Our Unique Offerings
Fascination
Exceed revenue targets by 25% a month for the next 5 years with our globally recognized Leadership Experience Excellence training. Designed to take as a team, because when leaders train together they grow together!
Diversity, Equity & Inclusion
Eliminate bias and stereotypes, employ effective questioning techniques, and communicate with strength, confidence, and clarity in the workplace. This series enables a continuous conversation prior to and/or post-certification.
Strategic Planning
Our unique approach to strategic planning deeply engages the voice of the customer, and the voice of the employee and places strong emphasis on Diversity, Equity and Inclusion. We outline a meticulous and strategic process that incorporates in-depth research, strategic workshops, journey mapping, tactical goal-setting, and supportive coaching sessions throughout the strategic process.
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
TESTIMONIALS
What people are saying
Crystal came to speak at The Burlington Networking Group (BNG) this March on how to WIN and KEEP customers through Employee & Customer Experience. She gave us a taste of her vast knowledge on this topic and provided additional tools and resources to ignite us to be better leaders and provide positive customer experiences.
Salma Burney
Operations & Team Support, Guelph Royals
Crystal for taking the time to custom tailor the training workshop to the specific needs of our company. The customized presentation coupled with your enthusiasm and passion for great customer experience is infectious and provided an amazing experience for our management team. We look forward to a successful partnership.
Corey Sparkman
HOCO “Fun by the Falls”
Interested in learning more?
Book a discovery call
Frequently Asked Questions
What funding options are available for workshops?
While there are currently no government grants available for our workshops, we offer exclusive discounts throughout the year. Sign up for our newsletter and become an Insider to be the first to know when promotions are available. All of The INSIDE View’s certified training and development programs qualify for government funding. You can view the full list of offerings on our Courses page.
Are there in-person and virtual options for workshop delivery?
Yes, workshops can be delivered virtually or we can come to you. If your team is interested in a private in-person workshop, let us know during your initial consultation.
Can I attend these workshops as an individual?
Absolutely! Our workshops are a great way for individuals to advance their personal and professional development and gain highly sought-after skills in today’s competitive market.