One year later, we, like you and so many of our friends and colleagues, have learned to be grateful for what we have, for our health and those we love. We have learned to listen, be present, be resilient, courageous, and forward-thinking! 

12 months ago… I had a combined total of 37 Keynote speeches, training sessions and workshops cancel on me in a matter of 4 days!

Not only was it emotionally draining, but I was FULL of fear! As an independent mom, a caretaker to my grandmother, and a woman in business, I did what any human would do; I took two weeks to cry about it! Then on the 15th day, I rolled up my sleeves and got to work!

Over the next few months, I will share the FULL story with you in detail, but for today, on this day, when we remember the loved ones we’ve lost, the businesses that have closed, and those who are still suffering from the wrath of the pandemic; we would like to sincerely thank you for sticking with us and share a little glimmer of hope! 

This 6-year-old small business from Niagara Falls, Canada, has not only survived a global pandemic, but with all of your support, referrals, and consistent belief that employee and customer experience are top priorities in 2021, we are thriving, and our future looks bright and beautiful!

It’s a New Year and we have a New Look!

Today will forever be the day that the INSIDE view pressed the RESTART button and vowed to always stay ahead of the curve for ourselves and for you, our Customer Experience Community! Today is the day we launched the NEW INSIDE VIEW WEBSITE!!  We hope you are enjoying the User experience thus far!

This is more than just a New Website—this is SUPER SPECIAL—because it’s a reflection of the challenges, grief, and fear, all sprinkled with a side of joy, gratitude, and hope that was 2020. As we stand here 12 months later, healthy and kicking…we are blessed and truly thankful! We appreciate your continued support and wish you and your teams outstanding success in 2021 and beyond. We are here for you when you need us!


Stay tuned my friend—we have a game-changing announcement coming your way next week!  Be sure to join the WAITLIST!

Design Experience to Delight, 

Crystal D’Cunha

Cief Experience Officer,

The INSIDE View Inc.