One year later, we, like you and so many of our friends and colleagues, have learned to be grateful for what we have, for our health and those we love. We have learned to listen, be present, be resilient, courageous, and forward-thinking! 12 months ago… I had a combined total of 37 Keynote speeches, training sessions and
When was the last time you truly complimented a team member? A compliment goes a long way, and in today's virtual world, where we haven't had the opportunity to share a high five, hug, handshake, or even share a smile in some cases, we need to get creative! Did you know that 85% of employees are satisfied
There is no doubt that companies that have a diverse, inclusive and equitable culture outshine and outperform their competition. Diversity gives these companies a competitive edge. Here are three reasons why: 70 % of diverse organizations are better positioned to capture new markets! Do you want to press the COVID- Reset button? Chances are you might need to
FACT: 80% of CEO's say they deliver "superior" customer service, yet only 8% of their customers agree. FACT: Only 4% of unhappy consumers actually complain about their negative experiences. That means 96% will not complain, they just leave and don't return! Leaving you to believe that you only have a small percentage of unhappy customers. FACT: For every customer
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. There is no magic formula to write perfect ad copy; it is based on a number of factors, including ad placement, demographic, even the consumer’s mood when
Yes, you heard me correct, if you want to sell more, NEVER be closing!
This is what your competition is doing RIGHT NOW! How are you keeping competitive with your Consumer Experience? Have you been doing the same thing for the last 10 years…how's that going for you? "If you do what you have always done, you will get what you have always gotten!"Click something NEW TODAY! www.gettheinsideview.com #CX #CXWORXS