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Do you wish a playbook existed for COVID-19?

Do you wish a playbook existed for COVID-19?

by Crystal D'Cunha | Mar 12, 2021 | Inspiration, Training, Uncategorized

One year later, we, like you and so many of our friends and colleagues, have learned to be grateful for what we have, for our health and those we love. We have learned to listen, be present, be resilient, courageous, and forward-thinking!  12 months ago… I...
Happy World Compliment Day!

Happy World Compliment Day!

by Crystal D'Cunha | Mar 1, 2021 | Inspiration, Coaching, Uncategorized

When was the last time you truly complimented a team member? A compliment goes a long way, and in today’s virtual world, where we haven’t had the opportunity to share a high five, hug, handshake, or even share a smile in some cases, we need to get...
Black History Month – A Few Resources For You

Black History Month – A Few Resources For You

by Crystal D'Cunha | Feb 2, 2021 | Diversity & Inclusion

Happy February! On this 1st day of February in 2021, as we celebrate Black History Month with a brighter outlook on the future than we have ever had before, let us share some resources with you to understand the origins of Black history month better.  These...
3 Reasons Diversity in the workplace is a Competitive Edge!

3 Reasons Diversity in the workplace is a Competitive Edge!

by Crystal D'Cunha | Nov 2, 2020 | Uncategorized

There is no doubt that companies that have a diverse, inclusive and equitable culture outshine and outperform their competition. Diversity gives these companies a competitive edge. Here are three reasons why: 70 % of diverse organizations are better positioned to...
Wanna know who’s really at the heart of your Customer Experience Strategy?

Wanna know who’s really at the heart of your Customer Experience Strategy?

by Crystal D'Cunha | Oct 20, 2019 | CX, Videos

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