What’s the golden key to supercharging employee performance?
Creative problem solving.
It’s an art and skill that not everyone possesses, but it can be learned if you understand the success of your team relies on the individual, and the individual relies on the team.
Employee empowerment, employee motivation, and employee retention only take a few S.T.E.P.s to engage in problem-solving together and effectively.
Let’s get into the final episode of this 3-part series with strategy #3: Implement Collaborative Problem-Solving with action S.T.E.P.s so your business can be recognized as one of the best employee experience companies.
I talk about:
- Exploring collaborative problem-solving
- Setting the scene to know each role your teammate will play
- Why every team member matters
- Being mindful about moments to grow
- Implementing collaborative problem-solving skills
- …And more!
Memorable Quotes:
- “The strength of a team is each individual member who perhaps you’ve picked and you’ve selected for their talents, but the strength of a member is one person on that team.” – Crystal D’Cunha
- “One of our problems we have is that we think we’re not supposed to have problems. It’s okay to have a problem. We just have to be proactive in how we’re going to solve it.” – Crystal D’Cunha
- “When we’re thinking about collaborative problem solving, I want you to be able to help your team with the skills to problem solve proactively and really problem solve with childlike curiosity.” – Crystal D’Cunha
- “It’s that blockbuster movie, right? You need to set the scene so that everyone understands their role.” – Crystal D’Cunha
- “Think about evaluating and evolving every step of the way as you’re coming together as a team. And these are great open conversations.” – Crystal D’Cunha
- “People need to know that their effort is making a difference. And so they need to know and feel significant. And by you praising their process and praising how they’re proceeding, they’re going to feel significant. They’re going to feel like their effort makes a difference.” – Crystal D’Cunha
- “These are the things that contribute to an environment where people aren’t choosing you because you pay more or because, you know, you have better hours. They’re choosing you because you’re leading them to a place they can’t go on their own.” – Crystal D’Cunha
Resources Mentioned:
Apply for the next cohort of the Leadership Experience Excellence: https://gettheinsideview.com/project/lxe/
Application for Ignite 2024 Leadership Retreat in India: https://gettheinsideview.com/ignite-leadership-experience-excellence-2024/
Are you ready to design a dynamic team environment, engineer epic customer experiences, and MAXIMIZE PROFITABILITY & BUSINESS GROWTH? If this sounds like you – Then I’d be delighted to chat! Click the link below to connect! 30-minute calls: https://calendly.com/crystaldcunha/30min
Fascination Advantage: https://www.howtofascinate.com/
FREE DOWNLOAD – 60 Days to Customer Experience Success!: https://22243350.hs-sites.com/free-guide-0
