How to get 5-Star Reviews, and why they matter!
Do you want to get 5-star reviews? It's not always easy, but it's worth it. In this blog post, we're going to cover: The importance of customer and employee experience design in creating customer loyaltyHow Small-medium businesses can go about getting those coveted 5-star reviewsWhat the future looks like when it comes to customer expectationsAnd more! Hire
5 Simple ways to ACTION Diversity Equity and Inclusion in your organizations
In 2020 and 2021, we saw a large awakening to the value of Diversity, Equity and Inclusion (DEI). In life and at work….there were rallies, calls for change, and actions taken. We knew, and know, that emerging from the pandemic and planning for 2022, things will be different. So what are 3 easy ways to
My Passion for Customer Experience (CX)
My passion lies within empowering organizations to THRIVE, and there has never been a more critical time in history when companies need to reevaluate the importance of their customer experience. We need to continue to think differently, be innovative, and most importantly, put the customer at the heart of everything we do. Understanding what I mean
Today is the day we change the GAME!
A year into the pandemic, one of the biggest challenges that continue to persist for companies is HOW do you instill long-lasting, transformational behavioural AND financial results within your organization? Well, my friends, today I’m BEYOND excited to finally share with you my game-changing new program that will drive the results your company desires. Introducing: Customer Experience