The Culture Compass™: 10 Elements of a Customer-Obsessed Team
Is your team building loyalty—or just fixing fires? Download this free leadership blueprint to find out.
You’ll receive:
- Editable Slide Deck
- Facilitator Guide
- Participant Workbook
- Assessment or Quiz
- Ice Breakers and Energizers
- Access to INSIDE View Community
What’s Inside:
- 10 Key Culture Elements (w/ stats + team activities)
- CX/EX Story Examples from Builders & Trades
- Team Self-Assessment (Score Your Culture!)
- The BONUS Follow-Up Formula Tip
- Links to free podcast episodes, YouTube CX tips, and tools
- Access to INSIDE View Community
Communication Strategies Training Objectives:
Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Start Your Journey With Us!
Are you ready to elevate yourself and your business? Get in touch!
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