Module 6
Sales & Service Mastery
Understand the emotional connection
between buyers and their decision-making
process to carefully and effectively craft
your own sales process.
Key Outcomes
Receive a sales and service plan to start increasing your SALES the same day!
Learn techniques to fill their pipeline with leads that can afford your service
Receive a certificate of course completion
Module Details
Types of Delivery
- Workbooks
- Templates
- PDFs
- Other resources
Module Format
- Virtual
Who should attend?
- Company executives
- Company directors
- Sales managers
Module Outline
In this course, you will learn techniques and best practices from world leaders that will make your Vision Vitals a part of your daily practice.
Module 1: The Foundation
LXE Competency: Customer Experience Strategy
Module 2: Helping is the New Selling
Using human needs to understand your customers
Module 3: The Power of Fascination
The power of fascination – help your sales and service team to be the best they can be
Module 4: Sales & Practice
How working in silos is kryptonite for a customer-centric culture
Module 5: Tools in your Toolbox
Omni-channel communication strategies
Module 6: With Great Service comes Great Sales
Key outcomes you can achieve through a powerful commitment to Sales & Service Mastery
Start Your Journey With Us!
Are you ready to elevate yourself and your business? Get in touch!
Don’t know where to start? Contact us!
Frequently Asked Questions
Frequently Asked Questions
What is the average sales success rate?
The average sales success rate is around 3%. This is across all industries. However, average sales success rates can vary from below 1% to over 20%, depending on the product, market, and industry.
What percentage of salespeople fail?
A study by the Management Group reports that 74% of salespeople fail. The study also mentions that of this massive 74% subset of salespeople, the majority (3/4) can be trained to be competent in sales. But the bottom 25% are deemed untrainable.
How does technology affect retail sales?
- 78% of customers expect a consistent customer experience across retail and digital channels.
- 86% of buyers say they will pay more for a product if the company offers a great customer experience. Through all channels
I still have questions; whom can I speak with?
We welcome questions; we'd be delighted to connect about your organizational training and development needs and how we can support you! Please use this link to book your complimentary 30 min call with Crystal D'Cunha, our Chief Experience Officer. She works with you to create a specific program for your organization and industry!