LEADERS LISTEN UP PODCAST

Leader Listen Up Podcast

EPISODE 9 | Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff – Part 1

EPISODE 9 | Seven Interactive Activities That You Can Use to Educate Your Customer-Facing Staff – Part 1

As leaders, we know that exceptional customer service is the heart and soul of any successful business. So, we've put together a list of seven interactive activities that you can use to educate your customer-facing staff and take your customer service game to the next level!In this episode of the podcast, we talk about: The Role-Play Bonanza: Boost your team's confidence and skills with...

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EPISODE 8 | Revolutionize Your Customer Experience: 5 Uncommon Tips for Small Business Leaders to Achieve Mind-Blowing Results!

EPISODE 8 | Revolutionize Your Customer Experience: 5 Uncommon Tips for Small Business Leaders to Achieve Mind-Blowing Results!

Hey Leaders, We're about to unleash five out-of-the-box tips every successful small business leader uses to create a dynamic, engaging, five-star customer experience!In this episode of the podcast, we talk about: The Power of Personalization! Surprise and delight is the key to capturing hearts and minds. Harnessing the Power of Social Media! Empowerment and Autonomy! The Art of Active Listening!...

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EPISODE 7 | Revolutionize Your Workplace: 3 Simple DEI Tips for Unleashing Incredible Results!

EPISODE 7 | Revolutionize Your Workplace: 3 Simple DEI Tips for Unleashing Incredible Results!

If you are looking for the Key to unlocking a thriving, energizing and highly inclusive workplace culture, Then listen up! In this episode of the podcast, we talk about: Foster an Inclusive Culture Provide Diversity Training Implement Diverse Hiring Practices Memorable Quotes: "Embrace the power of diversity by creating an inclusive culture where everyone feels valued and respected. Encourage...

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EPISODE 5 | Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace – Part 1

EPISODE 5 | Revamping Your Company Culture: 5 Game-Changing Strategies for a Happier, Healthier Workplace – Part 1

In today's episode I'll share the one thing that gets in the way of being an amazing leader!In this episode of the podcast, we talk about: Three of the Five Game-changing Strategies to Cultivate a Culture of Success I share with you the Hotel behind one of the Best Customer Experiences I've ever received by the most engaged team ever! How to action a growth mindset as an organization! Memorable...

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EPISODE 4 | Breaking Through Mental Roadblocks: 3 Actionable Tips to lead yourself and others!

EPISODE 4 | Breaking Through Mental Roadblocks: 3 Actionable Tips to lead yourself and others!

In today's episode I'll share the one thing that gets in the way of being an amazing leader!In this episode of the podcast, we talk about: The impact of your environment on your leadership style Who you want to have in your environment And how language impacts everything! Memorable Quotes: "84% of leaders internalize and believe they are at fault for high employee burnout." "72% of leaders feel...

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