Crystal Clear Essentials™: Leadership and Influence
This training kit is designed to increase team retention, customer loyalty, and measurable CX results — fast. Use it as a done-for-you workshop, team meeting module, or internal leadership training.
You’ll receive:
- Editable Slide Deck
- Facilitator Guide
- Participant Workbook
- Assessment or Quiz
- Ice Breakers and Energizers
- Access to INSIDE View Community
You’ll receive:
- Editable Slide Deck
- Facilitator Guide
- Participant Workbook
- Assessment or Quiz
- Ice Breakers and Energizers
- Access to INSIDE View Community
Can you relate to these pain points?
How do I gain the skills needed to become a professional trainer?
How do I create an engaging and compelling training experience?
Wouldn’t it be great if you could…
IGNITE leaders and align your organizational culture with the changing world
EXCITE employees and attract top talent through an exceptional culture
DELIGHT customers through every interaction on their journey
Leadership & Influence Training Objectives:
Define “leadership”
Explain the Great Man Theory
Explain the Trait Theory
Understand Transformational Leadership
Understand the people you lead and how to adapt your leadership styles
Explain leading by Directing
Explain leading by Participating
Explain leading by Delegating
Kouzes and Posner
Conduct a personal inventory
Create an action plan
Establish personal goals
OBJECTIVES
Course Modules
They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.
Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.
Module One: Getting Started
Module Two: The Evolution of Leadership
Module Three: Situational Leadership
Module Four: A Personal Inventory
Module Five: Modeling the Way
Module Six: Inspiring a Shared Vision
Module Seven: Challenging the Process
Module Eight: Enabling Others to Act
Module Nine: Encouraging the Heart
Module Ten: Basic Influencing Skills
Module Eleven: Setting Goals
Module Twelve: Wrapping Up
PRICING
Flexible Options to Suit Your Needs:
Single Kit
(DIY Access)- Editable Slide Deck, Facilitator Guide, Participant Workbook, Assessment, Ice Breakers and Energizers, Access to INSIDE View Community. Perfect for managers & HR teams who want simple and ready-to-use training.
Single Kit
(PRO Access)- Everything in DIY + Live Coaching Support, Facilitator Tips, Training Checklist, Pre/Post Email Templates, 5 Follow Up Emails, Toolkit for Engagement, Downloadable Participant PDF.
*** For Crystal – Edit LIVE coaching support to follow up after they purchase—recorded coaching support was included in the purchase.
Training Built for Your Team
(On-Site or Online)Want a certified trainer to customize and deliver this to your team?
Online or In-person Options Available → Starting at $3500 – $7500 USD
Usage Rights: Internal use only. Editable + customizable to your company brand. Not for resale or redistribution.
TESTIMONIALS
What people are saying
The two words that are top of mind when describing Crystal are engaging and motivational. Not only is Crystal’s energy is infectious, but she is also able to transmit that energy in her trainings.
Lianna Carlyle
Workforce Management and Compensation, Niagara Health System
Our students have been fortunate to have a sought out thought leader in sales/customer experience in our classroom to bring learning to life. I highly recommend Crystal for her coaching, training and speaking engagements!
Marisa Brown
Career Curriculum Specialist, Brock University
Start Your Journey With Us!
Are you ready to elevate yourself and your business? Get in touch!
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Shaping the Leadership Landscape
Award-winning executive and globally acclaimed speaker
Part of the Crystal Clear Essentials™ Training Series
RESOURCES