Call 289-969-8439 crystald@gettheinsideview.com

Experiences
CX Solutions
About
- Why The INSIDE View?
- Our Team
Connect

Experiences
CX Solutions
About
- Why The INSIDE View?
- Our Team
Connect

Experiences
CX Solutions
About
- Why The INSIDE View?
- Our Team
Connect

Live In-Person Training

Live In-Person Training.

About

We inspire leaders to design dynamic team environments and engineer epic customer experiences to achieve MAXIMUM PROFITABILITY & OUTSTANDING BUSINESS GROWTH!

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gettheinsidevu

Companies that focus on customer experience design

Companies that focus on customer experience design create thriving cultures, increase employee engagement and productivity, reduce churn and increase revenues which all lead to higher profits! Customer Experience(CX) Mastery allows SME leaders to get clear on the framework, the language, the process, and the metrics of CX. We teach organizations like your SME how to be consistent in your drive to achieve Customer Experience Excellence. The program brings organizational silos together and clearly identifies what CX success looks like in your organization, and the profound impact it has on your bottom line! We are proud that The INSIDE Views signature program; Customer Experience Mastery, is a Customer Experience Design certification training recognized by the government of Canada and qualifies for government grant funding covering up to 80% of the cost. If you are ready to get your leadership team united, commitment and set up for Customer Experience (CX) success, then message me directly, I’d be delighted to chat! Our next 8-week Certification starts May 11th. The deadline for funding applications for this cohort is April 30th.
Details in bio.
Funding is available, but limited:
DM me for details #customerexperience #customerservice #customerexperiencedesign #sme #smallbusinessowner #smallbuisness #leadership #entrepreneur #motivation #businesswoman #businessowner #funding #grants #governmentofcanada #governmentgrant #womeninbusiness #minorityownedbusiness #blackownedbusiness #successmindset #successquotes #motivationalquotes #cx #insideview @gettheinsidevu

In 2021, Diversity has taken on a vast, new import

In 2021, Diversity has taken on a vast, new importance in the workplace, and as CX practitioners, we are challenged with cultivating a culture of success with a diverse, inclusive and equitable lens now more than ever before! Join us on April 21st and let's discuss strategies and best practices we are currently using (or could implement) to close the experience gap when it comes to creating a diverse, inclusive, and equity environment for our internal and external customers. #cx #diversityandinclusion #diversitymatters #blm #customerexperience #insideview #leadership Register:
At Eventbrite.com or DM me for registration link! Hope to see you join in on the conversation!

This pandemic has taught me so much. One of the ma

This pandemic has taught me so much. One of the many lessons is to have the courage to be vulnerable. As a business in 2021, being vulnerable is a non-negotiable. So what- if we’ve been in business for 20,30,40 years? If we don’t change the way we look at our businesses and the way we serve our internal and external customers...Well get Uberized! By definition, to be vulnerableis to be:
1. capable of being physically or emotionally wounded
2. open to attack or damage :
vulnerable to criticism When we work with organizations to implement customer centricity within organizations, we first ask them to open up and be vulnerable (it’s actually in our contract)! It’s a hard thing to do when you’ve been in business for decades and at surface level everything seems ok, but something FEELS off. I challenge you to be more emotionally vulnerable in business. Be open to learning, and having the courage to ASK your team and your customers “how can we do better?” Gathering Voice of Employee (VOE) and Voice of Customer (VOC)data is the first step in being vulnerable. Gather it, remove your armor-review it-listen with open ears and get to work! I challenge you to have the courage to be vulnerable this year!
Are you up for the challenge?
What’s getting in the way of being vulnerable?

HOW do you create the type of transformational cha

HOW do you create the type of transformational change that delivers sustainable, tangible, measurable results all the way from the CEO to your customer? The kind of enduring change that creates long term impact? Are you a leader who is: 🚀Ready to sky rocket your Customer Satisfaction scores 📊Eager to up-level your employee engagement rate 🥇 Ready to be an organization that’s highly recognized because of the Customer Experience they deliver 💛Passionate about your employee experience and your customer experience 🧠Ready to make sustainable, agile, transformational, behavioral change in your organization 🦋And your NOT AFRAID of change or accountability? If this sound like you my friend... then hang tight … we're pulling back the curtain in FIVE days! 🥳 But if your as impatient as I am...join the wait list and get the INSIDE Scoop on our transformational game changer coming soon before everyone else!
👇🏻👇🏼👇🏽👇🏾👇🏿
Link in bio https://lnkd.in/guhdkNV 🎉We can't wait to share what we've been working on!

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289-969-8439 crystald@gettheinsideview.com

The INSIDE View Inc.

8556 Milomir St. Niagara Falls, ON L2H0B6

Proudly Canadian; servicing businesses across the Globe!

Inside View.

crystald@gettheinsideview.com

(315) 5512-2579

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