Is your Customer Experience happening by DEFAULT or DESIGN?
FACT: 80% of CEO's say they deliver "superior" customer service, yet only 8% of their customers agree. FACT: Only 4% of unhappy consumers actually complain about their negative experiences. That means 96% will not complain, they just leave and don't return! Leaving you to believe that you only have a small percentage of unhappy customers. FACT: For every customer
How To Write Better Advertising Copy
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action. There is no magic formula to write perfect ad copy; it is based on a number of factors, including ad placement, demographic, even the consumer’s mood when
3 reasons why Sales Professionals should never be closing!
Yes, you heard me correct, if you want to sell more, NEVER be closing!
How competitive are you??
This is what your competition is doing RIGHT NOW! How are you keeping competitive with your Consumer Experience? Have you been doing the same thing for the last 10 years…how's that going for you? "If you do what you have always done, you will get what you have always gotten!"Click something NEW TODAY! www.gettheinsideview.com #CX #CXWORXS